SmartPark considers every traveler to be their guest and treats every vehicle as if it were their own. Our best in class associates are ready to assist with your travel from the time you pull into our lot until we unload your luggage at the terminal. Or goal is to ensure a safe, expedient arrival and departure all while monitoring flights and airport conditions for early or late arrivals.
SmartPark believes that an off-airport, valet parking facility should provide the following basic services to customers:
- Security of your vehicle
- Simple, affordable rates with added benefits
- No hidden fees
- Safe, comfortable and convenient transportation
- Baggage assistance
- Timely terminal drop-off and pick-up
- Quick check-out
Departure and Arrival Instructions
Upon arrival at our lot, a friendly SmartPark team member will greet you, offer assistance with your luggage and then direct you to a the shuttle which will take you to your terminal at JFK or LGA.
After safe arrival at your terminal, the driver will remove your luggage from the shuttle so you can proceed to check-in.
Upon return from your trip, proceed to baggage claim to retrieve your luggage FIRST. Only after retrieving your luggage, call (877) 535-7275 (which is on your claim stub along with your reservation number) to let a SmartPark associate know you are ready for pick up. Please note which terminal/level you will need to be picked up at, as we will need this information to expedite your shuttle.